Create the ultimate asset finance experience
Improve customer service with a platform designed to raise satisfaction — even as demands change.
Self-service
portals
Accelerated
funding
Time-saving
automation
As-a-Service
capabilities
Omnichannel
intelligence
Surpass every expectation
Enhance the client experience from all angles. Give clients self-service tools to access account details and take immediate action. Allow teams more time to focus on revenue with automated workflows and real-time data integration.
When demands shift, so do we. Our developers constantly innovate features to keep your service model ahead of the curve.
It all adds up to faster funding, less troubleshooting, and sustainable growth.
“Odessa’s robust platform—with strong core and configuration capabilities—supports our origination and servicing needs, helping us improve customer retention.” Alejandro Graf
IT Director, CSI Leasing Mexico
“With Odessa, sales reps are shocked at how fast we can deliver proposals. Even customers have said, ‘I can’t believe how fast you turned that around!” Elaina Anderson
Senior Analyst-Structured Finance, Johnson Controls Capital
“With Odessa, sales reps are shocked at how fast we can deliver proposals. Even customers have said, ‘I can't believe how fast you turned that around!’” Elaina Anderson
Senior Analyst-structured Finance, Johnson Controls Capital
Five ways you’ll enhance your client experience
Dynamic self-service portals
Give teams and customers 24/7 access to account information, invoices, and asset details. Make it simple to submit and track applications, payments, and more without the holdups that can drag down satisfaction levels.
Automated efficiency
Eliminate time-consuming tasks for applications, documentation, contract management, billing, and more so teams can prioritize building relationships. You’ll be able to serve more clients without adding to your headcount.
Flexible financing
Offer a variety of agreements, including as-a-service, pay-per-use, and pay-for-performance models, to help customers maximize budgets and simplify contracts.
API-driven compatibility
Don’t let data silos or fragmented workflows create frustrating experiences. Connect our platform with your network of applications and data sources for user-friendly compatibility across the loan and lease lifecycle.
Omnichannel intelligence
Ensure every point of contact — call centers, sales reps, portals, and more — remains in sync. With customer history linked and updated in real-time, teams can work faster when responding to account queries or platform challenges.
Where game-changers can grow
Long-term
loyalty
Lessees tend to spend more when it’s easy to conduct business.
Valuable
referrals
Satisfied customers can become trusted advocates for your brand.
Lower call
center costs
Dedicated support and self-service tools mean fewer inbound calls and errors to remedy.
Agile
scalability
Legacy systems can be rigid. Our API-driven platform lets you add components at your own pace.
Continuous innovation
Regular updates ensure you’re always equipped for new demands and opportunities.
Exclusive insights on improving customer service
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Automating Customer Service: Balancing Efficiency With Human Touch
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Milos Adzic on Curiosity, Active Listening, and Delivering Great Customer Servicex
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3 Steps to Improve Digital Customer Experience
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Let’s enhance your customer experience
Great service is hard to replace. See how our platform ensures you meet every need.
